01About these terms
These Terms and Conditions govern your use of 808realty.ae and any of its pages, forms, calculators and downloadable material (together, the "Site"). The Site is operated by 808 REALTY L.L.C S.O.C ("808 Realty", "we", "us"), a real estate brokerage licensed by the Dubai Department of Economy and Tourism under commercial licence 1641411 and registered with RERA under office registration number 63431.
By using the Site you accept these terms. If you do not accept them, please do not use the Site. These terms do not, by themselves, create a brokerage relationship — see section 6.
02The Site is information, not an offer
Everything on the Site is published for general information. Nothing on it is:
- an offer, or an invitation to make an offer, capable of acceptance
- a valuation, a survey or a professional appraisal of any property
- investment, financial, tax, immigration or legal advice
- a representation that any unit, price, payment plan or incentive remains available
Availability, prices, payment plans, unit mixes and launch incentives are set by developers and change frequently, sometimes within a day. Always obtain written confirmation from us and from the developer before acting.
03Off-plan risk
Buying property before it is built carries risk. Completion dates move. Developers occasionally cancel or restructure projects. Delivered finishes, layouts and views can differ from marketing material. Property values in Dubai rise and fall, and rental yields are not guaranteed. You may receive less than you paid.
We do not promise capital growth, rental return, resale liquidity, visa eligibility or handover on a particular date. Where we quote a projected yield or a payment schedule, it is an illustration built on assumptions stated at the time — not a forecast and not a commitment.
You are responsible for your own due diligence and for taking independent professional advice appropriate to your circumstances before committing funds.
04Project information and third-party content
Project descriptions, floor plans, renders, brochures, payment plans and completion dates originate from developers and their appointed agents. We take reasonable care in reproducing them and we correct errors when we find them, but we do not independently verify every figure a developer publishes, and we do not warrant that such material is accurate, complete or current.
- Renders, images and videos are artist's impressions. They are indicative only.
- Areas and dimensions are approximate and may be measured on different bases. The sale and purchase agreement governs.
- Service charges, community fees and utility connection costs are set by third parties and change over time.
- Where the Site links to another website, we do not control it and are not responsible for its content, its accuracy or its privacy practices.
Property advertisements published by us in the UAE carry the permit information required by the Dubai Land Department. Where a Site page shows a project without a permit number, it is descriptive content rather than an advertisement of a specific listed unit.
05Calculators and illustrations
The payment-plan and return calculators on the Site are modelling tools. They apply the assumptions you enter to a simplified formula. They do not account for every government fee, developer administrative charge, mortgage cost, service charge escalation, vacancy period, agency fee on leasing, or currency movement. Output is an estimate for discussion, and must not be relied on as a financial projection or used as the basis of a purchase decision on its own.
06Our services and when a relationship begins
We act as a real estate broker. Depending on the transaction, we may act for the developer, for you as buyer, or introduce you to a developer under an agency arrangement. We will tell you which capacity we are acting in.
Submitting a form, joining the early-access list or exchanging messages with us does not by itself create a brokerage relationship or oblige either of us to proceed. A relationship arises only when the applicable engagement or agency documentation is signed, and it is subject to that documentation and to RERA's rules for registered brokers.
We may decline to act, or stop acting, where we are unable to complete customer due diligence, where the source of funds cannot be satisfactorily established, or where continuing would place us in breach of our regulatory obligations.
07Fees
On the off-plan launches we present, our commission is paid by the developer. You pay 808 Realty no buyer commission on those transactions. Where a transaction falls outside that model — a secondary-market purchase, a leasing instruction, or a mandate you ask us to take on — any fee will be agreed with you in writing in advance, and never taken by surprise.
Our commission arrangement does not cover amounts payable to third parties. Government registration fees and administrative charges levied by the Dubai Land Department, developer administration or transfer fees, service and community charges, mortgage arrangement costs, conveyancing and legal fees, and any applicable taxes remain your responsibility and are payable at the rates set by the relevant authority from time to time.
08Identity checks and anti-money-laundering
UAE law treats real estate brokers as Designated Non-Financial Businesses and Professions. Before a transaction completes we are required to verify your identity, understand your source of funds, screen against sanctions and politically exposed person lists, keep records for at least five years, and file reports with the UAE Financial Intelligence Unit in defined circumstances.
You agree to provide the documents we request and to tell us if the information you gave us changes. If required documentation is not provided, we cannot proceed. Where the law obliges us to report a matter, we may be legally prohibited from telling you.
How we handle the information you give us is set out in our Privacy Policy.
09Payments and fraud warning
Payments for off-plan property in Dubai are made to the developer's project escrow account, in the name of the project, in accordance with Dubai's escrow law for real estate development. 808 Realty does not collect purchase monies, deposits or transfer fees into its own accounts.
We will never email you new bank details at short notice. If you receive payment instructions that appear to come from us, telephone us on +971 58 978 2053 using the number published on this Site — not a number in the message — and verify them before sending anything.
Always verify the escrow account name and number against the developer's own documentation and the Dubai Land Department's records before transferring funds.
10Acceptable use
You may view, download and print material from the Site for your own non-commercial use in evaluating a property. You may not:
- scrape, harvest or systematically extract content from the Site, or use it to train a model or build a competing service
- republish, resell or redistribute our content, images, project write-ups or brand assets without our written permission
- submit false, misleading or third-party personal information through our forms
- attempt to interfere with the Site, probe it for vulnerabilities, or introduce malicious code
11Intellectual property
The 808 Realty name, the 808 wordmark and logo, the Site's design, text, layout and original photography are owned by us or licensed to us. Developer brochures, renders and project imagery remain the property of their owners and are reproduced under permission granted to us. Nothing on the Site grants you a licence to any of it beyond the limited personal use described above.
12Limitation of liability
The Site is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted, error-free, or free of harmful components, and we may change, suspend or withdraw any part of it without notice.
To the fullest extent permitted by UAE law, we are not liable for indirect or consequential loss, loss of profit, loss of anticipated capital growth or rental income, loss of opportunity, or losses arising from your reliance on information published on the Site or supplied by a developer or other third party.
Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Where we are found liable in relation to a transaction, our aggregate liability is limited to the commission we actually received on that transaction.
13Indemnity
You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the Site, or information you provide to us that turns out to be false or misleading.
14Privacy
Our handling of personal data is governed by the 808 Realty Privacy Policy, which forms part of these terms.
15Changes and availability
We may amend these terms as our services develop or as the law changes. The effective date at the top of the page identifies the current version, and your continued use of the Site after an update means you accept it. Parts of the Site describe services that are still being launched; those descriptions are indicative of intent, not a contractual commitment to deliver a specific feature on a specific date.
16Governing law, language and contact
These terms are governed by the federal laws of the United Arab Emirates and the laws of the Emirate of Dubai. The Courts of Dubai have exclusive jurisdiction over any dispute arising out of them, without prejudice to any mandatory dispute-resolution route applicable to a specific real estate transaction.
If any provision is held unenforceable, the rest remains in force. The English text is the governing version; translations are provided for convenience only.